Post by account_disabled on Dec 4, 2023 4:49:18 GMT
Rapport comes from the study of NLP (neuro-linguistic programming) and is widely studied in the area of business, mainly when talking about negotiations and opening the doors for a good business relationship. It is understood that the result of a well-done rapport is a deep feeling of trust that helps open the doors of communication. Initial rapport is extremely important. without at least ringing the doorbell.” This technique should last as long as the entire conversation lasts, and for you to achieve that, we bring you some tricks. Fundamental behaviors The three fundamental behaviors of rapport, before it even begins, are: the intention; the attitude or frame (also known as mutual attention); positivism; coordination.
But what does that mean? First we must want to know and Phone Number List listen to the other, with attention and sincerity. After that, have the attitude of validating the other within their own world. That is, how can I be similar within what I have as reality? Afterwards, all that remains is to practice and place yourself in a more perceptive position of the other, put yourself in their place. Rapport for Inside Sales Okay. Know, understand and put yourself in the other's place. But how can I do that if my sale is remote, by telephone or by computer (better known as inside sales)? Smile It may sound silly to you, but when we smile during a conversation, even from a distance, we can positively impact the person on the other side.
It's almost as if she can "hear" the person's smile from her spot. When we sell something in a cheerful way, it is much easier for the buyer to perceive that it is a positive product, since the person seems to be having fun and taking pleasure in making that sale. Alternate tone of voice It is extremely important to control your tone of voice, respecting the moments when it should be lower and calmer and those when it should denote excitement and fun. Manage breathing Controlling your breathing and pausing your speech is the magic piece for good rapport.
But what does that mean? First we must want to know and Phone Number List listen to the other, with attention and sincerity. After that, have the attitude of validating the other within their own world. That is, how can I be similar within what I have as reality? Afterwards, all that remains is to practice and place yourself in a more perceptive position of the other, put yourself in their place. Rapport for Inside Sales Okay. Know, understand and put yourself in the other's place. But how can I do that if my sale is remote, by telephone or by computer (better known as inside sales)? Smile It may sound silly to you, but when we smile during a conversation, even from a distance, we can positively impact the person on the other side.
It's almost as if she can "hear" the person's smile from her spot. When we sell something in a cheerful way, it is much easier for the buyer to perceive that it is a positive product, since the person seems to be having fun and taking pleasure in making that sale. Alternate tone of voice It is extremely important to control your tone of voice, respecting the moments when it should be lower and calmer and those when it should denote excitement and fun. Manage breathing Controlling your breathing and pausing your speech is the magic piece for good rapport.