Post by sinthiya007 on Nov 5, 2024 8:22:16 GMT
During promotional phases, online and physical stores can launch products from numerous categories and offer attractive discounts via online SMS.
It’s a great opportunity to boost sales and strengthen relationships with the public.
The success of your business: the consumer.
Some suggestions that can make a big difference in your results.
You need to be aware of consumer rights, communication, and other fundamental points. Check out the tips we have put together!
Respect consumers’ rights
Invest in efficient communication
Help the customer make the purchase
Participate in social causes
The consumer 2.0
Create specific Consumer Week campaigns
1. Respect consumers’ rights
In addition to discounts, a fundamental point of attention is to always respect consumer rights guaranteed by law. Reminding the public of this information shows that you take customers seriously and increases the brand's credibility.
Therefore, it is important to respect consumer rights on page seo service and do everything possible to ensure that your company complies with them strictly.
Access to company information: company contacts, privacy policy, address and telephone number.
Right to regret the purchase within seven calendar days after receiving the product, which may be returned to the store free of charge if it is in perfect condition.
Termination of contract if the supplier fails to meet the delivery deadline, with the right to a refund.
Right to exchange defective products within 90 days, counting from the date of purchase.
2. Invest in efficient communication
Take care of communication not only to remind customers of the offers available, but also to inform them about what the date is.
Study in detail the channels most used by your target audience and be present in each of them through quick and effective interactions.
It is also worth showing yourself prepared to deal with any problem, regardless of the stage of the sales negotiation.